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Terms & Conditions

READ

Terms & Conditions

READ

Terms & Conditions

Terms & Conditions

Last Updated: Jun 16, 2025, 12:00 AM

Last Updated: Jun 16, 2025, 12:00 AM

Last Updated: Jun 16, 2025, 12:00 AM

Terms and Conditions
Effective Date: 06-16-2025

Welcome to Refined Luxe Media . By engaging with our digital marketing services, including but not limited to SEO, Google Ads, Meta Ads, Google Business Profile setup, and social media management, you ("Client", "you") agree to be bound by the following Terms and Conditions.

1. Services

Refined Luxe Media provides tailored digital marketing services including:

  • Search Engine Optimization (SEO)

  • Google Ads (PPC)

  • Meta (Facebook/Instagram) Ads

  • Social Media Management

  • Google Business Profile Optimization

Each service will be outlined in a proposal or service agreement before work begins.

2. Client Responsibilities

  • Provide all necessary content, access, and information in a timely manner.

  • Ensure all materials provided do not infringe on any third-party rights.

  • Respond to communication within a reasonable timeframe.

3. Fees & Payments

  • All fees are detailed in your signed service agreement.

  • Monthly payments are due on the same calendar day each month unless otherwise specified.

  • Late payments may result in service delays or suspensions.

4. 90-Day Money-Back Guarantee

Refined Luxe Media offers a 90-day satisfaction guarantee on all service packages.

Refund Policy:

  • Clients are eligible for a refund of up to 50% of total fees paid if dissatisfied with services after 90 consecutive days of active campaign work.

  • Refund requests must be made in writing with a valid explanation.

  • No refunds are issued before the 90-day period, unless deemed necessary by Refined Luxe Media (e.g., failure to deliver core services).

  • The guarantee excludes one-time services and setup fees.

5. Cancellation Policy

  • Clients may cancel services with a 14-day written notice.

  • No refunds will be given for work already completed.

  • Ongoing subscriptions must be canceled prior to the next billing cycle to avoid charges.

6. Confidentiality

Both parties agree to maintain confidentiality of all proprietary and sensitive information exchanged throughout the duration of the service relationship.

7. Results Disclaimer

While we implement industry best practices, Refined Luxe Media makes no absolute guarantees regarding specific traffic, rankings, or revenue outcomes due to the variable nature of digital platforms.

8. Intellectual Property

All strategies, content, and assets created by Refined Luxe Media remain the property of the company until all invoices are paid in full. Afterward, clients receive full usage rights to deliverables.

9. Limitation of Liability

Refined Luxe Media is not liable for:

  • Any indirect or consequential loss

  • Third-party service issues (platform changes, bans, outages, etc.)

  • Client-side delays or non-compliance

10. Modifications

Refined Luxe Media may revise these Terms at any time. Clients will be notified via email or dashboard update when changes are made.

11. Governing Law

These Terms are governed by the laws of Florida, and any disputes shall be resolved in its courts.

Contact Information:
Refined Luxe Media
hello@refinedluxemedia.com
+1 (561) 400-9573